Wednesday 19 May 2010

Facebook's privacy issues will be its downfall

Sparked most by some of the changes announced at the Facebook F8 conference the last couple of weeks have seen another flurry of comment and debate on Faceboook's privacy changes. 

Search Engine Land recently  stumbled across the fact that that typing "how do I" into Google now brings up "how do I delete my Facebook account" as one of the top searches.


They also illustrate the increased search volumes for people wishing to delete their Facebook account.


Andrew Brown's blog on the Guardian website makes the excellent point that if people think that they are Facebook's customers they are very much mistaken.  People are Facebook's product and it is the advertisers who constitute Facebook's customers.  Now Facebook is a commercial organisation and, in order to maintain a free service for members, there really is only an advertising model at their disposal to generate revenue.  I don't think many people would argue with that.  The key issue is the way in which member's data and privacy has been eroded over time through numerous privacy changes that been have less-than-transparent to members.  What most angers Facebook users is that with each new update the default Facebook privacy settings work in the favour of the advertiser and against the privacy of the user.

Andrew Brown  points to a great graphic on The New York Times' website that illustrates the complexity of privacy options that Facebook users now need to navigate through together with the every-lengthening privacy policy itself. Some of these automatic opt-ins appear to contravene UK data protection legislation.



As a result there is a growing interest in alternative social networking models whereby the network's members have greater control of their data. One site receiving some attention is Diaspora.  Diaspora defines itself as a privacy aware, personally controlled, distributed open source social network. The development team behind Diaspora are four New York University students.  They claim that because social networking has only been around for the latter half of the decade we are yet to fully understand the privacy implications of providing personal information to a central 'hub' (such as Facebook) that then facilitates communications and content between people.  Diaspora is different because as a peer-to-peer network each user runs their own 'node' (called a 'Seed') within the Diaspora network. As a result, the user retains ownership and control of their data.  
However the fundamental question remains: how will Diaspora make money? Without a subscription or licence fee for users the only realistic option is an advertiser-funded model  The temptation for the Diaspora team will surely be the same as currently facing Facebook: how to serve the needs of the advertiser to maximize revenues.

Concerns over privacy issues may well start people rethinking their need for a Facebook account - but whether an alternative model exists remains to be seen. 
 
Diaspora launches this September.

2 comments:

Anonymous said...

Two interesting facebook articles are posted on my blogspot: one has a link so that you can determine how safe your facebook info is. The other is one of the "how to delete" guides!

Seenath Kumar said...

I think facebook should launch the visitor track list to any profile.
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